• University Centre St Helens educate Magazine

Student satisfaction smashes national average

An annual survey measuring the quality of teaching and learning alongside the student experience at universities and higher education providers across the country, has revealed that University Centre St Helens sits 4% above the national average for overall student satisfaction and 5% above the set benchmark.

Achieving 87.3 per cent for overall student satisfaction, compared to the English average of 83 per cent, University Centre St Helens also met or exceeded the set benchmark in the majority of individual questions, scoring significantly for questions relating to clear and fair assessment marking criteria, efficient timetabling and effective advice and guidance in relation a student’s chosen degree.

The National Student Survey, commissioned by the Office for Students (OfS) is an annual survey open to all eligible students in their final year of a course leading to an undergraduate degree.

The survey provides a platform for feedback on all aspects of the higher education experience, affording students the chance to respond to a variety of questions relating to teaching, learning opportunities, assessment and feedback, academic support, organisation and management, learning resources, the learning community, student voice, Students’ Union (where relevant) and their overall university experience.

Announced ahead of A-level results day, Victoria Roberts, vice principal at University Centre St Helens said: “We are delighted with our NSS results. The survey provides a platform for students to provide their honest feedback on all aspects of their Higher Education experience and these results are testament to not only the highly experienced and dedicated lecturing teams on each degree course but also to our ongoing drive to continuously improve, providing a wide range of higher education opportunities, with a variety of flexible study modes to an array of students.

“2018/2019 will see University Centre St Helens expand the portfolio of degree courses on offer, to reflect the demands of both local employers and students’ needs. “We plan to add a new university to our growing portfolio of validating institutions.”

Speaking of her time as a student at University Centre St Helens, social policy, health and housing student, Deborah, said: “My advice to anyone considering a degree course at University Centre St Helens is to go for it! It’s a great experience that I would recommend to anyone.

“There is plenty of opportunity here, everyone from students to staff are pleasant, supportive and keen to help. From the day I enrolled to the day I leave, I know I’ll get fantastic support, guidance and patience.”

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